About

Shipping & Returns

  1. To return a purchase, your item(s) must meet the following criteria:

    • Be returned within 14 days of your delivery date
    • Be in its original, unused, unaltered and unwashed condition
    • Be returned with original tags and packaging

    Spencer Badu reserves the right to reject returns which do not comply with our return policy. Returns that fail to comply with our policy may be sent back to the original shipping address at our discretion.

  2. INTERNATIONAL SHIPPING RATES

    US - $28 CAD (1-2 Business Days)

    EUROPE - $45 CAD (2-3 Business Days)

    ASIA - $59 CAD (2-5 Business Days)

  3. INTERNATIONAL RETURNS

    Simply email Sales@spencerbadu to request a return authorisation code and return instructions. Spencer Badu does not bear any responsibility for international returns, so for added safety, please use a well-established courier and insure all packages with a tracking number.

  4. EXCHANGES

    Once your item(s) have been returned you must allow 5-7 working days for your original payment method to be reimbursed. Once your refund has been processed, you will receive confirmation to the email address provided when checking out. Your bank may require extra time to process the refund onto your account.

  5. REFUNDS

    We collect your personal information to provide you with helpful, relevant information and the best shopping experience on our sites and e-mails.

    Please note that original shipping fees are not refundable.